{"id":46875,"date":"2023-07-17T09:45:35","date_gmt":"2023-07-17T09:45:35","guid":{"rendered":"https:\/\/biowhitefoods.com\/bags\/?page_id=46875"},"modified":"2025-10-27T10:17:04","modified_gmt":"2025-10-27T10:17:04","slug":"return-exchange-and-cancellation","status":"publish","type":"page","link":"https:\/\/biowhitefoods.com\/bags\/return-exchange-and-cancellation\/","title":{"rendered":"Return\/Exchange And Cancellation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"46875\" class=\"elementor elementor-46875\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1940978 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"1940978\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-48f97e3\" data-id=\"48f97e3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7999756 elementor-widget elementor-widget-image\" data-id=\"7999756\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 09-08-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/biowhitefoods.com\/bags\/wp-content\/uploads\/2023\/09\/Slider-5-min.png\" title=\"\" alt=\"Return &amp; Exchange\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-553b8324 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"553b8324\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-63583117\" data-id=\"63583117\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75f5525 elementor-widget elementor-widget-text-editor\" data-id=\"75f5525\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 09-08-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<b>Please Note :\n<\/b><br>\n<b>&#8220;SALE&#8221;<\/b> products cannot be exchanged\/returned.\n<br>\n<b>&#8220;ACCESSORIES&#8221;<\/b> cannot be exchanged\/returned.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13a3304f elementor-widget elementor-widget-heading\" data-id=\"13a3304f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 09-08-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Returns of Damaged Product\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14908e59 elementor-widget elementor-widget-text-editor\" data-id=\"14908e59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Please do not take delivery of any package if you find that the seal is open or it is in damaged condition.<\/li>\n \t<li>If the products are received as damaged, please mail us with unboxing video, pictures of the product along with the courier box and details at <b>customercare@roohdari.com<\/b><\/li>\n \t<li>There is no returns under any circumstances unless the product is damaged in transit.<\/li>\n \t<li>You may opt for replacement\/return as per your choice incase your application is approved.<\/li>\n \t<li>Unboxing video is mandatory without which product will not be accepted for returns.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-397fd5c0 elementor-widget elementor-widget-heading\" data-id=\"397fd5c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return of defective product\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58f0f1f7 elementor-widget elementor-widget-text-editor\" data-id=\"58f0f1f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Roohdari wants you to be happy with your purchase.<\/li>\n \t<li>We accept a return or exchange of your order (or some items of the order) within 3 days after delivery of the order.<\/li>\n \t<li>Incase of a defect in the product. We require clear parcel opening videos and picture which have to be sent to us &#8220;Email&#8221; on <b>customercare@roohdari.com<\/b> or &#8220;whatsapp&#8221; on<b> 6388683613<\/b><\/li>\n \t<li>All payments against applicable returns happen via bank transfer which can take upto 3 working days after receiving of parcel.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d7b34e8 elementor-widget elementor-widget-heading\" data-id=\"7d7b34e8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Steps to return a product\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40305503 elementor-widget elementor-widget-text-editor\" data-id=\"40305503\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>We will not accept any returns without prior notification of the return and a valid receipt as proof of purchase. Please contact us before making any returns@&#8221;Email&#8221; on <b>customercare@roohdari.com<\/b> or &#8220;whatsapp&#8221; on <b>6388683613<\/b><\/li>\n \t<li>We will not accept any opened or used product. Please pack it as you had received it safe and cocooned and infrom us on &#8220;Email&#8221; <b>customercare@roohdari.com<\/b> or &#8220;Whatsapp&#8221; on<b> 6388683613.<\/b><\/li>\n<\/ul>\n&nbsp;\n<ul>\n \t<li>Please send it back through any courier charges for the returns shall be payable by you.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a8fc6b elementor-widget elementor-widget-heading\" data-id=\"3a8fc6b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">You can return a product hassle free in a few simple steps:\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e6dd482 elementor-widget elementor-widget-text-editor\" data-id=\"4e6dd482\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Place your item in its original packaging.<\/li>\n \t<li>Insert the original invoice.<\/li>\n \t<li>Seal the package properly<\/li>\n \t<li>Send it to us with return detail on &#8220;E-mail&#8221; <b>customercare@roohdari.com<\/b> or &#8220;Whatsapp&#8221; <b>6388683613&#8243;<\/b><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e262ccd elementor-widget elementor-widget-heading\" data-id=\"6e262ccd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Important note:\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46ec8fb5 elementor-widget elementor-widget-text-editor\" data-id=\"46ec8fb5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n<ul>\n \t<li>Please write to &#8220;<b>RETURN<\/b>&#8221; and your &#8220;<b>ORDER NUMBER<\/b>&#8221; in the subject of the mail.<\/li>\n \t<li>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.<\/li>\n \t<li>We will also notify you of the approval or rejection of your refund. If approved, then your refund will be processed in 3 Working days after we received the package in our warehouse.<\/li>\n \t<li>Please note our office timing for any query is <b>Monday-Saturday 10:00 AM &#8211; 6:00 PM<\/b><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bbb8648 elementor-widget elementor-widget-heading\" data-id=\"1bbb8648\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchange Policy\n\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2f4b1f elementor-widget elementor-widget-text-editor\" data-id=\"d2f4b1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<b>Please Note :<br>\n<\/b>\n<b>&#8220;SALE&#8221;<\/b> products cannot be exchanged\/returned.\n<br>\n<b>&#8220;ACCESSORIES&#8221;<\/b> cannot be exchanged\/returned.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b4e6ee elementor-widget elementor-widget-text-editor\" data-id=\"4b4e6ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>We only replace items if they are defective or damaged. If you need to exchange it for the same item. Click on return \/exchange tab to initiate process. Exchange can be done once only cost of courier shall be payable as per actual by yourself.<\/li><li>We always try our best to make sure that you love our product as much as we loved making it for you.<\/li><li>Exchange any item that is unworn, unwashed, unaltered undamaged and retaining the original tags within 3 days from the date of delivery.<\/li><li>We shall not be deemed for exchange for any small issues such as thread underneath the reversible side. Since chikankari embroidery threads are slightly long and are not cut short to ensure the embroidery is protected.<\/li><li>Mention the reason of your exchange in the mail write to &#8220;EXCHANGE&#8221; in the subject of the mail, sent it on &#8220;E-mail ID&#8221; <b>customercare@roohdari.com<\/b> or &#8220;Whatsapp&#8221;<b> 6388683613&#8243;<\/b><\/li><li>Please note our office timing for any query is <b>Monday-Saturday 10:00 AM &#8211; 6:00 PM<\/b><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0c7d3a elementor-widget elementor-widget-heading\" data-id=\"d0c7d3a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation Policy\n\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6396c7 elementor-widget elementor-widget-text-editor\" data-id=\"f6396c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<b>&#8220;NO CANCELLATIONS WILL BE ACCEPTED AFTER 24 HOURS OF THE ORDER BEING PLACED&#8221;\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d77d6a9 elementor-widget elementor-widget-text-editor\" data-id=\"d77d6a9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>For questions regarding our return policy please contact us at <b>customercare@roohdari.com<\/b><\/li>\n \t<li>We believe in a &#8220;NO QUESTION asked policy where the cancellation depends simply on whether the order has been shipped from our warehouse or not&#8221;.<\/li>\n \t<li>In case the order has already been shipped from our ware house, we will not be able to accommodate any modifications or cancellations.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f6fe9c elementor-widget elementor-widget-heading\" data-id=\"1f6fe9c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Change in size\/delivery address-phone number\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fd396a elementor-widget elementor-widget-text-editor\" data-id=\"6fd396a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you&#8217;d like to make changes to existing details in the order such as your size, delivery address or phone number, Please reach us at<b> customercare@biowhitefoods.com<\/b> with the subject &#8220;<b>ORDER NUMBER + REVISED INFORMATION<\/b>&#8221; we will facilitate the same if it hasn&#8217;t been shipped.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-970991f elementor-widget elementor-widget-heading\" data-id=\"970991f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Query timing\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de5fd67 elementor-widget elementor-widget-text-editor\" data-id=\"de5fd67\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tPlease note our office timing for any query is <b>Monday-Saturday 10:00 AM &#8211; 6:00 PM\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe4c2af elementor-widget elementor-widget-text-editor\" data-id=\"fe4c2af\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tIn case of any query regarding your purchase receipt mail us on our <b>mis@roohdari.com<\/b>.<br>\nFacing banking\/payment gateway issues? Connect with us on the <b>account@roohdari.com<\/b>.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Please Note : &#8220;SALE&#8221; products cannot be exchanged\/returned. &#8220;ACCESSORIES&#8221; cannot be exchanged\/returned. Returns of Damaged Product Please do not take delivery of any package if you find that the seal is open or it is in damaged condition. If the products are received as damaged, please mail us with unboxing video, pictures of the product [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-46875","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lucknow Chikan Kurtis Online Shopping | Lucknowi Chikan Saree<\/title>\n<meta name=\"description\" content=\"Explore Lucknow Chikan Kurtis Online Shopping and lucknowi chikan saree - Discover elegant designs &amp; quality fabrics effortlessly!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/biowhitefoods.com\/bags\/return-exchange-and-cancellation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lucknow Chikan Kurtis Online Shopping | Lucknowi Chikan Saree\" \/>\n<meta property=\"og:description\" content=\"Explore Lucknow Chikan Kurtis Online Shopping and lucknowi chikan saree - 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